Artificial Intelligence in Law: AI in Action

Andrew Arruda
July 30, 2017

In the second of the three leading-edge sessions on artificial intelligence at this year’s ILTACon, folks will be hearing from Katie DeBord of Bryan Cave, Ron Friedmann of Fireman and Co., Neil Cameron of Neil Cameron Consulting Group, Stephen Allen of Hogan Lovells, and Steven Harmon of CISCO. The panel is being coordinated by Evan Shenkman, of Ogletree Deakins. I will be moderating this exciting panel along with the other two panels in the AI series at the ILTACON17.

See coverage on the first panel “Will Computers Replace Lawyers? The Myths, Realities and Future of Artificial Intelligence and Automation in the Law”

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“I’m especially interested in seeing what firms are actually, already doing in the AI space, beyond what they hope to do some day down the road. Our firm has rolled out several AI solutions in the research space, and we are always interested in seeing what else is out there that has been successfully implemented.” — Evan Shenkman

Since ILTACON 2016, we’ve finally seen artificial intelligence (AI) in the law go from theory to reality. This session will be focusing on what firms are ACTUALLY doing with artificial intelligence as well as what firms are NOT doing today.

“Before we start using AI to replace what attorneys do; let’s start using AI to undertake what attorneys can’t, or won’t, do.”- Neil Cameron

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Watch this ILTA webinar, hosted by Beth Patterson of Allens, which provides a great intro to AI & the law and hear from William Caraher CIO of Von Briesen & Roper, about the firms adoption and implementation of ROSS here.

The goal of this panel is two-fold. Participants will get to hear from those on the front-lines of AI in law and hear about examples of current law firm AI initiatives in several different spaces, as well as learning what it takes to roll out AI initiatives in the legal space.

This panel will aim to separate the real from the hype, the possible from the impossible and the worthwhile from the waste of time.

“I look forward to hearing the details of how two law firms and one law department are approaching artificial intelligence. By that, I mean what process led to evaluating specific use cases and products and then how one moves from that to regular use. If not yet at regular use, what has to happen to get there” — Ron Friedmann.

Readers of the ROSS blog (or any other legal publication for that matter) should know something about the folks on this panel, it’s a veritable who’s who! See below for speaker bios and Twitter handles!

“I am looking forward to having a ‘rubber meets road’ conversation about our successes and our challenges in evaluating and deploying AI-based technology.” — Katie DeBord

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Here are some questions I’ll be asking:

  • How do you prove effectiveness, both at the outset and afterwards when it comes to an AI initiative? What metrics did you use?
  • What impact on the career of lawyers have you seen with the use of AI in your organization?
  • Who owns the work product?
  • What was your approach? Build vs. buy? Open source? Who owns the training?
  • How quickly can the process be commoditized?
  • How much time has to be invested in order to obtain a high degree of success?
  • What were the drivers for your AI initiative? (Clients? Attorneys? Keeping up with the Joneses? Who sponsored it?)
  • Who uses it and how? Did this work out differently than you had anticipated?
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Also, some questions about the specific AI initiatives the panelists have been involved in will be asked, such as:

  • Who initiated the project and why?
  • Who was on the project team (roles, departments) and how much time did the team spend (elapsed and level of effort)?
  • Was data wrangling part of the project?
  • What integrations with other systems does the AI system you are using have, if any?
  • Were there any big surprises once you moved from evaluation to PoC or pilot? How did you move from evaluation to production — training, staffing, adoption planning, evaluation, adjustment?
  • If you had to do it over, what would you change?

Challenges faced when adopting Artificial Intelligence include:

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Have some suggestions for questions I should ask Katie, Ron, Neil, Andy or Steve? Or maybe a question I should ask the whole panel? Send them my way via Twitter!

Get this panel on your ILTA calendar here. Do it! Do it now!

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Interested in knowing how AI is being used in law right now? Check out four great case studies on how AI is helping lawyers drive efficiency and profits while increasing the quality of their work here.

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Download four great case studies showing how AI is being used at law firms today.

Don’t forget! I’ll be doing a live draw during each session I am moderating at ILTACon2017 and giving out an Amazon Echo Dot at the end of each AI session!

Will you be at ILTACon2017 this year? Come to the entire AI series!

Part 1 — Will Computers Replace Lawyers? The Myths, Realities and Future of Artificial Intelligence and Automation in the Law (Part 1 of 3) #ILTAG2, Speakers: Martin Tully, Co-Chair, of Akerman LLP’s Data Law Practice, and Samuel Whitman, Mayer Brown’s Knowledge Management Leader — add to calendar here.
Part 2 — Artificial Intelligence in Law: Top Products in Action (Part 2 of 3) #ILTAG50, Speakers: Katie DeBord of Bryan Cave, Ron Friedmann of Fireman and Co., Neil Cameron of Neil Cameron Consulting Group, Stephen Allen of Hogan Lovells, and Steven Harmon of CISCO — add to calendar here.
Part 3 — Artificial Intelligence in Law: From Theory to Practice (Part 3 of 3) #ILTAG101, Speakers: Anna Moca of White and Case, Amy Monaghan of Perkins Coie, Jonathan Talbot of DLA Piper, and Julian Tsisin of Google — add to calendar here.

#ILTAG50 Speaker Bios:

Katie DeBord @DebordKatie

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Chief Innovation Officer Kathryn DeBord is a partner at Bryan Cave LLP. In her role, she drives Bryan Cave’s global initiatives to innovate the way in which the firm delivers client services. Her initiatives include new ways to train and develop associates and new processes and technologies to drive efficiencies and collaboration within the firm. Through a team of specialized software developers and analysts, Katie also spearheads the development of custom technologies that enable clients to streamline and better manage their legal operations. Prior to her promotion as Chief Innovation Officer, Katie was a partner in the firm’s Commercial Litigation Group and a trial attorney whose practice focused on commercial, software licensing and intellectual property litigation.

Check out Katie’s #LegalTechLives interview on the ROSS blog here.

Ron Friedmann @ronfriedmann

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Ron helps firms improve law practices and legal business efficiencies. His expertise includes knowledge management, legal technology, outsourcing, process design, LPM, e-discovery, consulting and marketing. Ron’s prior experience spans being a CIO and in practice support within law firms, providing consultation services and working for two legal software companies. He serves on the Board of Governors of The Organization of Legal Professionals and is a Fellow and former Trustee of the College of Law Practice Management.

Check out Ron’s #LegalTechLives interview on the ROSS blog here.

Neil Cameron @NCCG_IT

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Neil Cameron is one of the leading global law firm technology consultants. The Lawyer magazine said he was “named by many consultants as one of the best around”, and held to be “recognised as among the leading experts”. Originally a barrister he worked for LexisNexis and Allen & Overy before joining KPMG Management Consulting in 1986. In 1994 he left KPMG to set up his own independent consultancy which now has a team of four legal IT professionals with a broad range of experience.

Neil and his team have advised hundreds of law firms of various sizes throughout the globe about technology projects including IT strategies and reviews, and the procurement and implementation of all kinds of systems. He writes regular articles and blogs on his web site, as well as for a range of legal journals; and for over 25 years has been a frequent speaker at the International Bar Association and other conferences and seminars on legal technology issues. He has recently been working with RAVN on the application of AI techniques to the practice of law.

Stephen Allen @LexFuturus

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Stephen is a highly experienced operational and transformational business leader who has been at the very vanguard of delivering legal market change and is internationally recognized as a leading market expert and innovator.

At Hogan Lovells, Stephen is charged with delivering quality, efficiency, and innovation to Legal Service Delivery, globally. Areas of interest for Stephen include legal project management, legal process re-engineering, legal service centres, flexible resourcing, service insight, legal operational effectiveness and machine learning.

Author of the widely read and followed blog, Stephen has a long track record of making the complex simple and the simple effective. He writes a column for LSN Briefing Magazine. Stephen was also a core contributor to the books ‘Remaking Law Firms’ (edited by Beaton, Kaschner) and Liquid Legal (edited by Jacob, Schindler and Strathausen).

Stephen was named as Legal Innovator of the Year 2016, see here.

Steven Harmon @StevenHarmon

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Steven is a member of the Cisco Legal executive management team where he manages the Legal Technology Solutions (“LTS”); Global Export Trade (“GET”) teams; the global process for Trademarks and Corporate Marketing, and the Global Center of Excellence — an industry-leading example of the use of “captive Legal Process Outsourcing.” The LTS team is chartered with developing and maintaining systems and processes that support the efficiency and accuracy of legal functions at Cisco. These systems and processes include contract management, export compliance tools, regulatory compliance, legal knowledge management, web-based resources, and file room operations. The GET team is responsible for expediting Cisco’s worldwide trade by ensuring global compliance with global export rules and regulations.

Andrew Arruda

CEO & Co-Founder of ROSS Intelligence. International speaker on the subjects of AI, legal technology, & entrepreneurship and has been featured in publications such as The New York Times, BBC, Wired, Bloomberg, Fortune, Inc., Forbes, TechCrunch, the Washington Post, and the Financial Times.